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Workplace Recovery

Workplace Recovery service

Your business must keep running in the event of a disaster. It’s essential. We can help by providing fully-equipped office spaces, work stations, telephony and more.

Speak to a Workplace Recovery
expert on

0345 119 9911

Minimise business downtime with affordable monthly payments. Get a Workplace Recovery quote today.

Workplace recovery solutions in the UK

Whether it’s a flood, fire, or even power outage affecting your operations, we can help. You will find our workplace recovery sites across the North of England and Scotland. So, if your staff can’t access your physical offices, there’s always somewhere else they can.

  • Workplace Recovery support across the North of the UK

    Pulsant Workplace Recovery (WPR) enables you to mitigate the impact of your offices and systems becoming inaccessible or unusable by providing business continuity suites at our workplace recovery sites in the North of England and Scotland's commercial hubs.

    Select a location:

The benefits of Pulsant Workplace Recovery

Getting back to work is easier with Pulsant’s workplace recovery service. We give you all the essentials you need. From desk space for large teams to a dedicated disaster telephone system. Use our service and you cover every eventuality.

  • We'll take care of the Workplace, so you can take care of the Recovery

    We understand that resolving any downtime is your priority. That’s why we ensure a smooth transition for your staff, so you can concentrate on getting your business back to normal.

    • 24 x 7 x 365 Access
    • 4 Hour SLA
    • Standard and bespoke service options
  • A convenient local facility

    All our workplace recovery sites are easy to access from most major road networks.

    • Annual Testing included
    • Centrally located and accessible via major motorways
    • Connections back to all Pulsant Datacentres
  • Looking after your data is our priority

    All our sites are ISO 27001 certified. So you can rest assured that your data is secure.

    • 24 x 7 CCTV Recording
    • Access Control Swipe System

Trusted to deliver by leading UK brands

We work with our customers as an extension of their team, implementing secure, innovative and creative IT solutions to deliver performance.

wardhadaway law firm
sage gateshead
  • scottish building society

    “The workplace recovery site gives us everything we need, from location and functionality, to knowledgeable and helpful staff and takes a weight off my shoulders when it comes to operational resilience. I know we’re working with a very good third-party provider who understands our organisation and acts as an extension of our IT team”

    Alison Quilter, Head of IT

    Scottish Building Society

  • "I have dealt with more or less the same people consistently over a number of years, I know them and they know us well and there is a great level of mutual trust and respect."

    Iain Richardson, Infrastructure Manager

    Ward Hadaway

  • meeting

    “We have a four-hour SLA with Pulsant, but with each test we’ve carried out our staff has been able to get to the site, log on to their systems and begin work in under an hour. The staff at the site are unbelievable — so accommodating, helpful and considerate”

    Sheila Hughes, Head of Quality


  • scottish building society

    “Pulsant’s data centres are excellent and well maintained, in terms of security, infrastructure and resilience. The quality of service and security gives me complete peace of mind that our servers that host business critical systems are safe and secure”

    Alison Quilter, Head of IT

    Scottish Building Society

  • meeting

    “Pulsant could do everything we asked for, whether we invoked on a weekday or weekend, and they continue to deliver an exceptional and receptive service. They are definitely a company I would recommend to other businesses”

    Sheila Hughes, Head of Quality


  • edinburgh castle

    “The relationship we have with Pulsant is a partnership, it works because it’s based on trust. Pulsant’s first-class team and superb service helps us as an organisation deliver that same first-class service to our own customers”

    Alison Quilter, Head of IT

    Scottish Building Society

  • Workplace Recovery FAQs

    What reasons do customers give for invoking your service?

    The main situations reported to us by customers are telecoms failures, power failures, building loss and being unable to access their customer site.

    How quickly would your recovery site be available to us after receiving our call to invoke?

    Disasters can strike at any point without warning, which is why our Workplace Recovery service (WPR) can be invoked at any time, and on a 24/7/365 basis. Our SLA for invocation is just four hours, ensuring that disruption to business operations is minimised as far as possible.

    How can I be assured my recovery plan will work?

    This is where our testing service comes in. Our specialists will support the annual testing regime and, through observation, advise of any remediation recommendations to ensure that invocation plans and the WPR configuration remains fit for purpose.

    Why is it important to carry out an annual test?

    It’s essential to test your ability to transform from normal operation to a business continuity operation if you are faced with a disaster or denial of service. Doing so helps verify your ability to transition as quickly and seamlessly as possible and identify any improvements required. You may want a full customer test or one that involves a subset of your users — it's up to you. Either way, our specialists will support you and ensure that your WPR plan is fit for your needs. As a customer, you will be allocated one test day per annum on a day of your choice — we require six weeks’ notice of the test day. This is designed to put our service through its paces by testing how quickly and seamlessly normal operations are resumed following your invocation. The test will take place in normal business hours although, for an additional fee, you can choose another time to suit you. All the services which form part of your WPR service agreement and would be available at the time of a disaster will be available at the time of your test.

    Is the workplace recovery plan tailored to my business?

    Pulsant’s recovery specialists work with you to design the service, assist in development of invocation procedures, and agree the protocols you need to meet the needs of your identified workplace recovery scenarios.

  • Meet our Workplace Recovery Team Manager

    Michael Robson

    Workplace Recovery Team Manager

    Michael has been with Pulsant 11 years, overseeing the operations of all Pulsant Workplace Recovery sites. Michael covers the day-to-day operations as well as planning future investment and improvements.

    Enquire now


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